Make Your Voice Count

Make Your Voice Count

At Algoma Power Inc (API) we value and appreciate the opinions of our customers. We encourage you to contact us to share your thoughts and ideas on how API is doing in our day to day services provided to you. API welcomes all feedback, whether related to your experiences with API's Customer Service department or those related to API's Operational departments in the field.

If you'd like to share your thoughts with API, the best way to do so is via email, so that both you and API have record of the correspondence to reference if required.

Please send your thoughts to and we will respond to your email.

If you prefer to speak to someone directly you may also contact API's Customer Service Department:

  • Phone: 705-256-3850
  • Toll Free: 1-877-457-7378

*API is looking for your feedback on Electrical Safety, complete a survey  to test your electrical safety awareness!

Electrical Safety Survey

(A great quiz to take with your kids!)