Effective May 1, 2024, the Ontario Energy Board's (OEB} winter ban on electricity disconnections for non-payment of hydro bills by residential customers will end. Algoma Power Inc. (API} understands that this may still be a difficult time for our customers. We want you to feel confident that there are programs in place to support you; and our Customer Service Team is equipped to help work with you to find solutions. We will put our best foot forward to assist you where and when we can. For complete information, please follow here.
Alerts
Service Interruption Ross Street Thursday May 22, 2025
Possible Canada Post Service Disruption - Go E-billing
Service Interruption Goulais, Heyden, Searchmont May 24, 2025
Service Interruption Corbeil Point Thursday May 15, 2025
Last update:
Algoma Power requires an electrical service interruption for customers in the following area: Ross Street Reference #19 Thursday May 22, 2025 (Alternate date: Friday May 23, 2025) between the hours of 9:00am and 3:00pm This interruption…
Last update:
A Canada Post service disruption could occur as early as May 23, 2025. The service strike may delay your bill. It’s important to stay on top of bill payments, ensuring your bills are paid by the due date to avoid delays or late payment fees! Switch to E-…
Last update:
Due to a planned loss of supply, Algoma Power requires an electrical service interruption for all customers fed from the Goulais substation including: The communities of Heyden, Trout Lake, Searchmont and Goulais (with the exception of Havilland…
Last update:
Algoma Power requires an electrical service interruption for customers in the following area: Corbeil Point Road, Waskonaywgmik Street, and Lakeshore Drive Reference #15 Thursday May 15, 2025 Alternate date: Wednesday May 21, 2025 between the hours of 9:…