Outage and Emergency Response

Outage Information

Effective March 5, 2024, Algoma Power is pleased to announce a customer facing outage map.  This map will provide the status of outages in the API service territory.  The online map can be accessed via computer, tablet or smartphone via: https://outagemap.algomapower.com/.

It remains important to report any outage, even if it is displayed on our map

Our 24 hour power outage and emergency number is 1-844-901-9473 (WIRE). Whether or not you've signed up to buy electricity from a retailer, API is still responsible for delivering that electricity to you over our power lines.

With this comes the job of maintaining and repairing that system. So anytime you experience a power outage, want to report an accident, or come across a downed wire, it's important that you contact us via the number provided above.