24 Hour Emergency Service
If you experience an outage or emergency, call our 24-hour emergency number, 1-844-901-9473 (WIRE)
Whether or not you've signed up to buy electricity from a retailer, API is still responsible for delivering that electricity to you over our power lines. With this comes the job of maintaining and repairing that system. So anytime you experience a power outage, want to report an accident, or come across a downed wire, it's important that you contact us via the number provided above.
Outage Map
Algoma Power's real-time outage map provides you with the details you need when it comes to outages in your area. See more here, API Outage Map.
Even if you purchase electricity from a retailer, we remain responsible for delivering that electricity to your home or business through our distribution system.
Maintaining and repairing that system is a key part of our work. So if you need to report an outage, notify us about an accident, report a downed wire, or get information about planned outages, please call our emergency line. Your safety is our priority, and we’re here to help.