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    • Electricity Market
      • Customer Protection
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      • Role of Local Distribution
    • Energy Efficiency and Conservation
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Alerts

Canada Post Service Disruption - Go Paperless Billing Today!

Service interruptions Monday September 22 and Wednesday October 1, 2025

Last update: September 26, 2025 - 10:58am

During the current Canada Post strike, your mailed bills may be delayed. To avoid delays and late payment fees, we recommend signing up for paperless billing and paying online for faster, more reliable service. Switch to Paperless Billing Today! Enjoy…

More details

Last update: September 15, 2025 - 6:00pm

Due to a planned loss of supply, Algoma Power requires 2 - 30 minute electrical service interruptions for all customers in the following area:  Wawa, Michipicoten First Nation, and Highway 17 North and South  Reference #40 Monday September 22,…

More details

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Forms

  • About Us
    • Corporate Governance
    • Accessibility
    • Bills/Statements, Deposits, Non-Payments, Notices and Disconnects
    • Call Before You Dig
    • Community Involvement
    • Conditions of Service
    • Payment Options
    • Electricity Market
      • Customer Protection
      • Ontario's Electricity Market
      • Role of Local Distribution
    • Energy Efficiency and Conservation
    • Farm Stray Voltage
    • Distributed Energy Resources (DER), FIT and MicroFIT
    • Frequently Asked Questions
    • Health, Safety and Environment
      • Adult Safety Tips
      • Children's Safety Tips
    • Links
    • News & Media
    • Regulatory
    • Smart Meters
    • Unexpected Outages / Floods
    • Vegetation Management
    • Contact
  • Residential
    • Outage and Emergency Response
    • Price Plan Choices
    • Residential Rates
    • Meter Reading
    • Electrical Inspections
    • Tree Trimming
    • Choosing Your Price Plan
    • Ontario Electricity Support Program (OESP)
    • New Customer
    • Energy Efficiency Ideas
    • Price Plan Choices
  • Seasonal
    • Outage and Emergency Response
    • Meter Reading
    • Electrical Inspections
    • Tree Trimming
    • New Customer
    • Seasonal Rates
  • Commercial/General
    • Outage and Emergency Response
    • Choosing Your Price Plan
    • Meter Reading
    • Electrical Inspections
    • Tree Trimming
    • New Customer
    • Energy Efficiency Ideas
    • Commercial / General Rates
    • Street Lights
  • Conservation
    • Renewable Generation
      • Net Metering
    • Electric Vehicles (EVs)
    • Green Button
    • Load Capacity Map
  • Forms
  • Career Opportunities

Forms

The following files are in the Adobe PDF format. You will require acrobat reader to view them. Download the latest version of Adobe Reader.

Connection Application (printable) or Connection Application (fillable)

Guide to Getting Your New Service Connected

Connection Timelines

Disconnection Authorization (printable) Disconnection Authorization (fillable)

Election form - Applying to change rate pricing plans

Electrical Reconnection Waiver (printable)

Electrical Reconnection Waiver (fillable)

Farm Stray Voltage Customer Response Procedure & Form (printable) 

Farm Stray Voltage Customer Response Procedure & Form (fillable)

General Service Application and Information Package (printable)

General Service Application and Information Package (fillable)

Pre-Authorized Debit (printable) Pre-Authorized Debit (fillable)

Recommended Voltage Variation Limits and Flicker Limits

Third Party Notification of Work in Proximity to API Power Lines

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Contact Information

Algoma Power Inc. 251 Industrial Park Cres. Sault Ste Marie, ON P6B 5P3
Monday to Friday
8:30am - 4:30pm
24-Hour Emergency
1-844-901-WIRE (9473)
Customer Service
705-256-3850 or 1-877-457-7378
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©2025 Algoma Power

Algoma Power is a registered trademark of Fortis Inc. used under license

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