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  • About Us
    • Corporate Policies
    • Accessibility
    • Bills/Statements, Deposits, Non-Payments, Notices and Disconnects
    • Call Before You Dig
    • Community Events
    • Conditions of Service
    • Payment Options
    • Electricity Market
      • Customer Protection
      • Ontario's Electricity Market
      • Role of Local Distribution
    • Energy Efficiency and Conservation
    • Farm Stray Voltage
    • FIT and MicroFIT
    • Forms
    • Frequently Asked Questions
    • Health, Safety and Environment
      • Adult Safety Tips
      • Children's Safety Tips
    • Links
    • Make Your Voice Count
    • Newsletters - Making Connections
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    • Regulatory
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    • Unexpected Outages / Floods
    • Vegetation Management
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    • Contact
  • Residential
    • Outage and Emergency Response
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    • Tree Trimming
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    • New Customer
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  • Seasonal
    • Outage and Emergency Response
    • Meter Reading
    • Electrical Inspections
    • Tree Trimming
    • New Customer
    • Seasonal Rates
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    • Outage and Emergency Response
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    • Tree Trimming
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About Us

  • About Us
    • Corporate Policies
    • Accessibility
    • Bills/Statements, Deposits, Non-Payments, Notices and Disconnects
    • Call Before You Dig
    • Community Events
    • Conditions of Service
    • Payment Options
    • Electricity Market
      • Customer Protection
      • Ontario's Electricity Market
      • Role of Local Distribution
    • Energy Efficiency and Conservation
    • Farm Stray Voltage
    • FIT and MicroFIT
    • Forms
    • Frequently Asked Questions
    • Health, Safety and Environment
      • Adult Safety Tips
      • Children's Safety Tips
    • Links
    • Make Your Voice Count
    • Newsletters - Making Connections
    • News & Media
    • Price Plan Choice
    • Regulatory
    • Smart Meters
    • Unexpected Outages / Floods
    • Vegetation Management
    • Career Opportunities
    • Contact
  • Residential
    • Outage and Emergency Response
    • Meter Reading
    • Electrical Inspections
    • Tree Trimming
    • Ontario Electricity Support Program (OESP)
    • New Customer
    • Energy Efficiency Ideas
    • Residential Rates
  • Seasonal
    • Outage and Emergency Response
    • Meter Reading
    • Electrical Inspections
    • Tree Trimming
    • New Customer
    • Seasonal Rates
  • Commercial/General
    • Outage and Emergency Response
    • Meter Reading
    • Electrical Inspections
    • Tree Trimming
    • New Customer
    • Energy Efficiency Ideas
    • Commercial / General Rates
    • Street Lights

Forms

The following files are in the Adobe PDF format. You will require acrobat reader to view them. Download the latest version of Adobe Reader.

Connection Application  (NEW) and Guide to Getting Your New Service Connected

Connection Timelines

Consent Form and Waiver

Contract for Electrical Service

Customer Guidelines for Construction of New Power Lines

Disconnection Authorization Form 

Ebilling Report Issue

Election form - Applying to change from TOU to Tiered Rates or the opposite 

Electrical Reconnection Waiver

Equal Payment Plan Application Form

ESA Disconnect and Hold

Farm Stray Voltage Customer Response Procedure

General Service Application and Information Package

General Service Application for Service Takeovers

Key to Property Contract

Notice to Commercial and Industrial Customers 

Ontario Fire Safety Notice

Preauthorized Debit Setup Form

Preauthorized Debit - What you need to know

Recommended Voltage Variation Limits and Flicker Limits

Summary of Conditions of Service 

Third Party Notification of Work in Proximity to API Power Lines

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Contact Information

Algoma Power Inc. 251 Industrial Park Cres. Sault Ste Marie, ON P6B 5P3
Monday to Friday
8:30am - 4:30pm
24-Hour Emergency
1-844-901-WIRE (9473)
Customer Service
705-256-3850 or 1-877-457-7378
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©2023 Algoma Power

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