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Alerts

Canada Post Service Disruption - Go Paperless Billing Today!

Last update: September 26, 2025 - 10:58am

During the current Canada Post strike, your mailed bills may be delayed. To avoid delays and late payment fees, we recommend signing up for paperless billing and paying online for faster, more reliable service. Switch to Paperless Billing Today! Enjoy…

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About Us

  • About Us
    • Corporate Governance
    • Accessibility
    • Bills/Statements, Deposits, Non-Payments, Notices and Disconnects
    • Call Before You Dig
    • Community Involvement
    • Conditions of Service
    • Payment Options
    • Electricity Market
      • Customer Protection
      • Ontario's Electricity Market
      • Role of Local Distribution
    • Energy Efficiency and Conservation
    • Farm Stray Voltage
    • Distributed Energy Resources (DER), FIT and MicroFIT
    • Frequently Asked Questions
    • Health, Safety and Environment
      • Adult Safety Tips
      • Children's Safety Tips
    • Links
    • News & Media
    • Regulatory
    • Smart Meters
    • Unexpected Outages / Floods
    • Vegetation Management
    • Contact
  • Residential
    • Outage and Emergency Response
    • Price Plan Choices
    • Residential Rates
    • Meter Reading
    • Electrical Inspections
    • Tree Trimming
    • Choosing Your Price Plan
    • Ontario Electricity Support Program (OESP)
    • New Customer
    • Energy Efficiency Ideas
    • Price Plan Choices
  • Seasonal
    • Outage and Emergency Response
    • Meter Reading
    • Electrical Inspections
    • Tree Trimming
    • New Customer
    • Seasonal Rates
  • Commercial/General
    • Outage and Emergency Response
    • Choosing Your Price Plan
    • Meter Reading
    • Electrical Inspections
    • Tree Trimming
    • New Customer
    • Energy Efficiency Ideas
    • Commercial / General Rates
    • Street Lights
  • Conservation
    • Renewable Generation
      • Net Metering
    • Electric Vehicles (EVs)
    • Green Button
    • Load Capacity Map
  • Forms
  • Career Opportunities

Electricity Market

Customer Protection

Ontario's Electricity Market

Role of Local Distribution

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Contact Information

Algoma Power Inc. 251 Industrial Park Cres. Sault Ste Marie, ON P6B 5P3
Monday to Friday
8:30am - 4:30pm
24-Hour Emergency
1-844-901-WIRE (9473)
Customer Service
705-256-3850 or 1-877-457-7378
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Algoma Power is a registered trademark of Fortis Inc. used under license

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